2 Information We Collect
We solely collect personal information with your expressed prior consent and we always notify you what the purpose is of collecting such data. Before leaving your personal data with us, you will have the option to provide your consent.
When visiting our website, we also collect non-personal data through Google Analytics. Non-personal data is information that does not identify you specifically.
Each visitor who subscribes and receives our services, the following personal data is collected:
First and Last Name; Phone Numbers; Email Addresses; Physical Addresses; Credit Card Number and Name of Holder. The purpose of collecting this information is to complete a User’s subscription successfully on our website and to receive payments for subscriptions.
3 Third Party Sub-Processors
Cloudrad.io makes use of third parties that process your personal data. We are committed to only have data processed by third parties that fully comply with the GDPR. Here you will find a list of those companies:
|Entity Name||Subprocessing Activities||Country||Type of Data Collected|
|OVH Canada||Cloud Service Provider||Canada||Personal Data|
|Zoho Desk||Customer support services and community||United States||Personal Data|
|MxRoute||Outgoing email service||United States||Personal Data|
|Zoho Mail||Email service||United States||Personal Data|
|Stripe||Credit Card processing||United States||Personal Data|
|Paypal||Payment processing||United States||Personal Data|
|Google Analytics||Website Statistics||United States||Non-Personal Data|
4 Use of Your Information
The personal information we collect and process is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: providing, maintaining or improving our website and giving information or promote the services we provide on our website, analyzing and tracking data in order to assess certain content from our website and to get better understanding of the online activity of our website visitors and users, fulfilling our legal or regulatory requirements like copyright infringement, providing you with the information or products or services that you explicitly have requested, answering your inquiries or responding to a communications from you and developing and updating our products and services, investigating and preventing fraudulent transactions or unauthorized or illegal activities, linking, connecting or combining information with other data and carrying out any other purpose or reason for which the Information was collected.
5 Withdrawing Consent
7 Security and Data Breach
CloudRad.io is committed taking all the proper security measures based on best practices in the industry to protect your personal information.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us. So this is entirely at your own risk. When we have given you a password, you are at all times responsible for keeping this password confidential. We at Cloudrad.io implement the highest standards of security for the protection of your personal data.
In the event of a data breach, Cloudrad.io shall act quickly in order to avoid and mitigate losses and shall directly notify each User whose data could be at risk.
We do not accept any responsibility or liability for privacy policies of third-party social media companies that appear on our website. We have no control over them whatsoever.
8 Internal Privacy Governance and Employees
Cloudradi.io shall implement privacy policies within the organization, containing clear roles and responsibilities regarding the privacy compliance in the organization, including a proper instruction and training for employees on how they have to treat personal data and the appointment of a chief data officer.